There are some solutions to delivery in Chicnova. They are concluded as follows. Hoping to help you.
Q1:Which countries do you delivery? A:Chicnova ships to a variety of international countries. We offer free shipping to all countries in Europe, Asia, America and Oceania, but only two counties in Africa (South Africa and Egypt).Q2:When can I receive my order? A:Most of our orders ship in 1-5 days after payment. And the shipping time to your country please refer to Shipping Guide.
Q3:How do I know if my order shipped out or not? A:As soon as your order shipped out, you will receive a shipping confirmation email with the tracking number. Also you can sign in your account to check or track your order status by entering your registered email address here.Q4:Can I change the shipping address for my order? A:If you order hasn’t been shipped, you can contact our customer service to change it. If already shipped, sorry, we can’t help you.
Q5:Will I be charged CUSTOMS AND IMPORT CHARGES? A:Customs or import duties are charged once the parcel reaches its destination country. These charges must be paid by the recipient of the parcel. We will try our best to avoid or lower the customs tax. We have no control over the customs charge, and cannot advise what the cost may be since customs policies and import duties vary widely from country to country. You can contact your local customs office for current charges before you order, so you are aware of any applicable charges before placing your order with us.Q6:What is the difference between free shipping and expedited shipping? A:Free shipping usually takes 5-25 working days to the destination after shipped, while expedited shipping usually takes 3-6 working to the destination days after shipped. For details information, please read our Shipping Guide.
Tip: Free shipping seldom causes import charge.
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Get the scoop on the today’s hottest trends and styles in the fashion world by checking out Chicnova, your premier online source for fashion updates and trends. They keep you in the know of top trends worldwide and offer a full line of ready to wear, footwear, bags, accessories, and more to help you complete any outfit with a little something extra. Be sure to get great savings and discounts on your next order or purchase by taking advantage of Chicnova coupon codes for special discounts and exclusive offers.
Chicnova aims to play its role as a women’s street fashion spreader to bring the latest fashion clothing to fashion lovers at every corner of the world.
Our products include fashion clothing, footwear, bags, accessories, … No return categories: pierced jewellery, underwear, sleepwear, tights and clearance items.Purchase the latest fashion dresses for women online at Chicnova store. Follow the dress fashion and enjoy a 50% off discount and free shipping.
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Items that are offered in XS may fit someone my size without alterations. Not all items come in this size (here’s ALL THE ONES THAT DO) – hope they will do it for more items in the future! The striped skirt I’m wearing here is XS and the waist measures 24″ around, similar to a US 00 or smaller. The plaid skirt was a sz S and measured about 26″ around, perhaps equivalent to a US 0-2. The striped skirt is intended to be midi-length but because of the fullness and the horizontal stripes, I cut it to knee length. No real hemming was needed since the edges were unfinished, but I did reinforce the stitching on the bottom of each panel so that they wouldn’t unravel.
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I wanted to share my first-time experience shopping at this company. I’m always looking for new brands and stores that are petite-friendly…oftentimes this search lands me on the websites of Asian retailers with whom I have a love-hate relationship. On one hand the styles are interesting, plus Asian sizing in general tends to run smaller. On the other hand, more often than not these companies seem to be notorious for long shipping times, poor customer service, and costly returns (from having to mail items halfway around the world) which pretty much trumps the positives!
Such was the case with Asian retailer Sheinside – I got TWO COATS as gifts from there which I really love and wear often, but was bummed to hear from several readers that their customer service is very poor and that they might treat bloggers differently. As a result I’ve since stopped working with them until they can hopefully make strides in that department. CHICWISH is another Asian-based company that reached out last year to work together, but I wanted to test the company out first as a regular customer…
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Some solutions about returns and refund in Chicnova are concluded as follows.
Q1:I have received the items already 15 days, can I return now? A:Before any return, please agree our return policy first and then contact our custom service team.Q2:How can I return an item? A:Before any return, please contact our custom service team first. We will tell you how to do.
Q3:Do I have to pay for return? A:If return because fault of Chicnova, such as item damaged, wrong size or color, Chicnova will pay for the return shipping. Otherwise, customer has to pay the round trip shipping fee.Q4:Have you received my returned items? A:As soon as your return has been processed by our warehouse, we’ll email you to let you know. In the unlikely event that you don’t receive this email within 20 days of posting your parcel to us, please get in touch with us and we’ll get back to you within 24 hours.
Q5:If I return an item, how long will I receive the refund? After receiving your returns, you will deal with it within 24 hours.PayPal refund usually in 24 hours.
Credit Card refund may take additional 2-10 working days to your account.Q6:How to exchange? A:If you want exchange, please contact our customer service first.
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One review from Chicwish buyer.
“I ordered on November 26th and I received my items on 12/11/14. I am very impressed with the items I received! I ordered a high waist midi length quilted skirt and a matching crop top, in cream and olive. I have to say that both sets are truly gorgeous even better than in the pictures!! I was really surprised due to some of the experiences others have had with this company.If I would have read the reviews I would have not ordered. I am so glad I ordered and I will def order again. The quality is so good I really can’t complain about the clothes.
My one issue is that when I ordered my items apparently they were not in stock. Even though when I placed the order it stated the items were in stock. I emailed them after a week of not receiving a shipping update and they replied promptly letting me know that the items weren’t in stock at the time I placed my order. I don’t know if this is an website/ordering system issue but I don’t agree with this type of deception. Because of this and the fact that items have to travel such a long way I would say don’t purchase from them with the intention of wearing the items within 30 days. As far as express shipping I can’t comment on that from personal experience, but from the looks of it people haven’t any luck with express shipping.I am a little on the thin side, 5’7 usually a size 3 in jeans and dresses. I ordered everything in Medium and the clothes fit very well. When ordering from any website you have to look at the pictures to try to see if the clothes have any give, like elastics in them. In my case I could see the clothes I wanted weren’t made from stretchy material. cheap Prozac
The buyer in Chicwish shares her shopping experience. The follows are the details for you as the reference.
Quality can vary from style-to-style based on my limited experience, so my best suggestion is the look closely and zoom into the images and look at the material content. I tried two skirts – the striped one which was average in quality for the price and a plaid one which I thought was really nice quality. The striped skirt is unlined, made of a neoprene “scuba”-like material with an unfinished hem, and has a thin little strip of a waistband. The plaid one was made of a nice and thick material and fully lined with a sturdy waistband. Despite the average quality, the striped one for me was the keeper as I thought the swingy silhouette was super fun and even Nick was generous with compliments on it.
When you enter your card details to pay for your order, your bank automatically deducts the money from your available balance although it is not actually taken from your account until we despatch your order. If we do not despatch your order, we do not charge you and the money is automatically put back onto your available balance by your Bank.
This usually takes around 3 working days but the exact timeframe does depend on your card issuer and your bank. If this timeframe has elapsed, or you are a PayPal customer and the money still has not been released, please contact Customer Service by firstname.lastname@example.org or email@example.com
Chicnova formulates the Agreement to maintain ethical trading. This Agreement is effective unless and until terminated by either you or Chicnova. You may terminate this Agreement at any time. Chicnova also may terminate this Agreement at any time and may do so immediately without notice, and accordingly, deny you access to the Site, if in Chicnova’s sole discretion you fail to comply with any term or provision of this Agreement. Upon any termination of this Agreement by either you or Chicnova, you must promptly destroy all materials, downloaded or otherwise, obtained from this Site, as well as all copies of such materials, whether made under the terms of this Agreement or otherwise.
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